Our Company Ash Cloud Policy

We take our clients health and safety very seriously. Please see below our policy with regard to what happens if there is an ash cloud present in the area where our tours are held.
Postponing a Tour due to ash

We are monitoring the ash cloud reports every 2 hours and will advise you the day prior to your tour if there is any indication that an ash cloud may be present.

We will discuss with you the choice of postponing or waiting for further updates, we can advise you right up to before you are due to be picked up and conitnue to monitor on tour.

Cancelling due to Ash Cloud
Your flight is cancelled and you cannot come to Bali
You change your mind to go to Bali at this time
Ash appears while on tour
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